FAQs

No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.
2 FILES – 1FR, 1BK1 FILE – FR&BK
Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. 

Please keep all text at least 0.125" inside the cut-line.
- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".

The site currently supports limited number of popular products. We are shortly going to introduce more products like logos/mailing labels, vinyl stickers, catalogs, banners, calendars, door hangers and raised ink cards.

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square meter (gsm or g/m² or simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

Coated papers are available in two finishes – glossy (shiny and smooth) and uncoated (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.

Our system supports RGB (red, green, blue) for producing digital prints. We have mapped color pallet to match RGB. Our system also supposed Black, CMYK (Cyan, Magenta, Yellow, Black) & PMS Colour.

300 dpi (dots per inch) is the resolution of the output PDF file.

We provide offset & digital printing, which provides high quality of print material for both text and images.

No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.